Legal Document

Bet Bet Privacy Policy — Your Data, Protected

This privacy policy explains clearly how your personal information is collected, stored, and used on Bet Bet. We believe your data belongs to you.

Last Updated: January 2026
Reading time: approx. 8 minutes
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This privacy policy was last reviewed and updated in January 2026

1. Introduction

Bet Bet (betbet.run) places the highest priority on its users' privacy. This privacy policy explains what information we collect when you use our website or services, why we collect it, and how we keep it secure.

By registering with Bet Bet, you agree to this Privacy Policy. Please read it carefully before using the platform. If you have any questions, reach out to our support team.

This Privacy Policy applies only to Bet Bet's own website and app. For third-party websites or services, please refer to their own privacy documentation.

This policy is written in Bengali for the convenience of users in Bangladesh. In the event of a legal dispute, the English version shall prevail.

2. What Information We Collect

Bet Bet only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We never collect data without a reason.

Directly Provided Information

When you register or contact us, you provide certain information directly:

  • Full Name (as per National ID)
  • Email address & mobile number
  • Date of Birth (for age verification)
  • Payment Details (bKash / Nagad / Rocket Number)
  • Identity Verification Documents (KYC Process)

Automatically Collected Data

Some information is collected automatically while you use Bet Bet:

  • IP Address & Device Type
  • Browser type and operating system
  • Pages visited on the site and time spent on each
  • Login time and date
  • Betting history and transaction records
  • Cookies & Session Data
Data type Reason for Collection Mandatory?
Name & Contact Information Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposits & Withdrawals Yes
Identity document KYC Verification Large transactions only
Device & IP Information Security & Fraud Prevention Automatic
Betting History Service Operations & Legal Obligations Automatic

3. How We Use Your Information

Bet Bet uses your data only for specific, legitimate purposes. No information is used unnecessarily or without your knowledge.

Primary Use

  • Creating and managing your account
  • Providing betting and gaming services
  • Processing Payments & Confirming Transactions
  • Providing Support & Resolving Complaints
  • Securing Your Account

Secondary Use

  • Customizing the service to your preferences
  • Sending relevant promotions and offers (with your consent)
  • Analyzing data to improve the platform
  • Detecting fraud and fraudulent activity
  • Fulfilling Legal & Regulatory Obligations

You can opt out of marketing emails and SMS at any time. This will not affect your core account services in any way.

4. Data Sharing & Disclosure

Bet Bet never sells your personal data. However, in certain specific circumstances, it may be necessary to share information with third parties.

When your data may be shared

  • Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process transactions
  • Legal Authorities: We may be required to disclose information in compliance with a court order or government directive
  • Technology Partners: Limited information may be shared with technology service providers for platform operations
  • Fraud Prevention: With security partners to detect suspicious activity

What is never shared

  • To advertisers or marketing companies
  • On social media platforms
  • To government authorities only where legally required
  • To any third party without your consent

All our technology partners operate under strict confidentiality agreements and are prohibited from using your data for their own purposes.

5. Cookies & Tracking Technologies

Bet Bet uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Cookie Type

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functionality cookies: To remember your preferences and settings
  • Analytics cookies: To collect site usage statistics
  • Security Cookies: To detect and prevent fraud

Cookie Controls

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.

Bet Bet does not use third-party advertising tracking cookies. Your browsing habits are never shared with advertisers.

6. Data Security Measures

Bet Bet uses industry-standard technology and processes to protect your privacy. Keeping your personal information and funds secure is our top priority.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Data Encryption: Stored sensitive data is kept in encrypted form
  • Secure servers: All data is stored on secure, regularly backed-up servers
  • Access Control: Only authorised staff members can access your data
  • Regular Audits: Security measures are regularly audited by third parties
  • Two-factor authentication: Additional verification for suspicious login attempts

No method on the internet is 100% secure. We take every measure to protect your data, but keeping your account password safe is your responsibility.

7. Data Retention Period

Bet Bet does not retain your data longer than necessary. Different types of data have their own defined retention periods.

Data type Retention Period
Account Information (Active) Until Account Closure
Transaction Records 5 years after account closure
KYC Documents 5 years as required by law
Support conversations 2 years after resolution
Cookies & Session Data End of session or 30 days
Analytics Data (Anonymous) Up to 2 Years

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.

8. Your Data Rights

Bet Bet believes you own your personal data. That's why you have key rights you can exercise at any time.

1
Right to access your data

You can request to see what information Bet Bet holds about you.

2
Right to Rectification

You can request corrections to inaccurate or outdated information.

3
Right to Erasure

In certain circumstances, you may request that your data be deleted.

4
Right to Portability

You may request an export of your data in a readable format.

5
Right to Restrict Processing

You may request that the processing of your data be temporarily suspended under certain circumstances.

6
Right to withdraw consent

You may withdraw any consent you have previously given at any time.

To exercise these rights support@betbet.run. We will respond within 30 business days.

9. Protection of Minors' Data

Bet Bet strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at the point of registration.

If a parent or guardian believes their minor child has registered on Bet Bet, please contact us immediately. We will promptly close the account and delete all associated data.

To protect minors, Bet Bet may request a National ID or birth registration certificate for age verification.

10. Changes to the Privacy Policy

Bet Bet may update this privacy policy from time to time. Changes may occur due to legal requirements, new services, or technology upgrades.

If any significant changes are made, we will notify you by email and post an announcement on the website. Continued use of Bet Bet after changes take effect will be considered acceptance of the updated policy.

If you'd like to view a previous version of our privacy policy, contact us and we'll send you an archived copy.

11. Contact & Complaints

For any questions, requests, or complaints about our Privacy Policy, contact us directly. Our dedicated team is ready to respond quickly.

  • Email: support@betbet.run
  • Website: betbet.run
  • Response Time: Within 30 business days

When submitting a request or complaint, please use your registered email address so we can verify your identity promptly.

For urgent security issues, we typically respond within 24 hours. General requests may take up to 3 business days.

Why Bet Bet Is a Trusted Name for Your Privacy

We don't just follow the rules — we genuinely care about protecting your data.

End-to-End Encryption

Every piece of your data is protected with 256-bit SSL encryption — secure from transfer all the way through storage.

Data Is Never Sold

Bet Bet never sells your personal data to advertisers or third parties. Your information belongs to you.

Full Control Is Yours

View, correct, or request deletion of your data at any time. Withdrawing consent is just as straightforward.

Independent security audits

Our security measures are regularly reviewed by independent third parties. Transparency is a core principle for us.

Automatic Data Deletion

When the retention period ends, your data is automatically deleted or anonymized. No data is kept without purpose.

24/7 Privacy Support

Our support team is always on hand for any data privacy questions — fast, helpful responses guaranteed.

Join Bet Bet for Safe Betting

Read our privacy policy? Your data is completely safe with Bet Bet. Register now and enjoy cricket, football, and Live Casino on a platform you can trust.

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